When a refund is available
A refund may follow an accepted eligible return, cancellation before dispatch, verified loss, an unavailable item, duplicate payment, incorrect charge, or a faulty, damaged or misdescribed product when refund is the selected remedy. Mandatory consumer rights remain unaffected.
Refund amount
Eligible merchandise is refunded at the USD amount paid. Original standard delivery is refunded where required by law or where the entire order is faulty or cancelled under a qualifying right. Premium delivery upgrades, duties paid to an authority and unrecoverable costs caused by an incorrect address are not refunded unless law requires it.
Method and timing
Refunds return to the original payment method through Stripe or PayPal. We submit an approved refund normally within 5 business days after inspection or decision. A bank or payment provider may then take 5–10 business days to post it. We do not offer store credit instead unless you expressly request it.
Partial refunds and bundle remedies
When only one bundle component is faulty, we may offer a replacement component, repair where appropriate, or a proportionate refund. Any deduction for reduced value is limited to handling beyond what is necessary to inspect the item and is explained in writing.
Membership refunds
Paid membership may be cancelled for the next renewal; benefits continue through the paid period. Except where required by law or caused by our billing error, a partly used period is not prorated.
Table Studio quarterly physical items already dispatched are not reversed by later cancellation. Faulty quarterly items remain eligible for ordinary product remedies.
Payment disputes
Contact support first so we can investigate quickly. If you open a payment dispute, respond to provider requests and keep delivery, return and correspondence records. We will not retaliate for a good-faith consumer claim.
Contact
GREEN PARADISE PUBS LTD8 Bute Road, Rutherglen, Glasgow, Scotland, G73 5JH, United Kingdom
support@greenparadisepubb.shop
+44 7671335174